Delta
 

Video of the Day: Another Airline Video

Posted May 05, 2017
Share To
 
 

;

Another bad customer service interaction caught on a smartphone on an american airiline. This time it's Delta, and they are kicking someone off a flight for buying a seat for their child. It seems that the confusion arose by the fact that the child's ticket was in the name of another family member and it was too late to do a name change. Plus some obscure FAA regulation was pulled out. No wonder the airlines want us to put our phones away, they keep recording terrible customer interactions like this.

 


Recent Posts

For most of human history, people lived in a world without news. The concept simply did not exist. The idea of news is really a 19th-century phenomenon, driven first by newspapers, and then by electronic media which brought us radio, then TV and now the web. Now, it seems, we are headed back to a world without news. Not because the technology is not there, but rather because, increasingly, people are no longer interested in news, at least in the way it is packaged now.


What TV News Could Be
February 26, 2024

When television was invented in the 1930s, no one knew what TV news was supposed to look like. The medium had never existed before, and so, like Gutenberg half a millennium, prior, the first creators of TV news had to fall back on a medium with which they were familiar, and that was radio.


Maybe scary stories drive ratings… or maybe they don’t.


Share Page on: